At Fashion4u.in, we take great care to ensure that every product reaches you in perfect condition. However, in rare cases where you receive a defective item or an incorrect product, we are happy to assist you as per the policy outlined below.By placing an order on www.fashion4u.in, you agree to the terms of this Refund & Returns Policy.

1. Eligibility for Refund & Return

Refunds and returns are strictly applicable only under the following conditions:

  • You received a defective product, or

  • You received a wrong item different from what was ordered

No refunds or returns will be accepted for reasons such as change of mind, size issues, color preference, or personal liking.

2. Non-Refundable & Non-Exchangeable Products

Please note that not all products are eligible for refund or exchange.

The following items are not refundable or exchangeable:

  • Products marked as Final Sale or Non-Returnable

  • Bridal wear and customized products

  • Discounted or clearance items

  • Sarees, Lehengas, Gowns, or Dress Materials (unless defective or wrong item received)

  • Products damaged due to misuse or improper handling

Fashion4u.in reserves the right to determine product eligibility.

3. Refund Deduction Policy

  • Approved refunds will be processed after deducting 10% of the product value.

  • The deduction covers handling, packaging, and processing charges.

  • Shipping charges (if any) are non-refundable.

4. Return & Refund Request Process

To initiate a return, refund, or exchange, please follow the steps below:

For Refund Requests

📧 Email us at refund@fashion4u.in

For Return or Exchange Requests

📧 Email us at exchange@fashion4u.in

Your email must include:

  • Order ID

  • Product name

  • Clear images or video showing the defect or wrong item

  • Reason for return or exchange

Requests must be raised within 48 hours of delivery. Requests made after this period may not be accepted.

5. Return Conditions

  • The product must be unused, unwashed, and in original condition

  • All original tags, packaging, and invoices must be intact

  • Products showing signs of use, damage, or alteration will not be accepted

6. Exchange Policy

  • Exchanges are allowed only for defective or wrong items

  • Exchange is subject to product availability

  • If the requested exchange item is unavailable, a refund (after deduction) may be offered

7. Refund Processing Time

  • Once the returned product is received and inspected, approved refunds will be processed within 7–10 business days

  • Refunds will be credited to the original payment method used at checkout

8. Return Shipping

  • Customers may be required to ship the product back as instructed by our support team

  • Return shipping costs are non-refundable, unless otherwise stated by Fashion4u.in

9. Cancellation Policy

  • Orders once placed cannot be cancelled after dispatch

  • Pre-dispatch cancellations may be accepted at the sole discretion of Fashion4u.in

10. Final Decision Rights

Fashion4u.in reserves the right to:

  • Approve or reject any refund, return, or exchange request

  • Modify this policy at any time without prior notice

11. Contact Information

For any assistance related to refunds, returns, or exchanges, please contact us via email only:

📧 refund@fashion4u.in – Refund related queries
📧 exchange@fashion4u.in – Return & exchange related queries
🌐 www.fashion4u.in